If you have an emergency maintenance issue outside of the office hours (Monday to Friday 8:45am-5.30pm, Saturday 9.00am-1.00pm) then please contact one of the following contractors, advising them that Redmayne Arnold & Harris are the managing agents of your rental property.
PLUMBING & BOILER PROBLEMS
Matt Macintosh 07931 488108
ELECTRICAL PROBLEMS
G.M Pake & Son 07920 045861
DRAINAGE PROBLEMS
Drainco 07885 719446
Drain Burst 08000 698288 / 075900 28741
LOCKSMITH
Cambs Lock and Safe 01223 353077
Redlocks Locksmith 01954 202818
Halls of Cambridge 01223 416000
Please leave a message with your name, address, and brief explanation of the issue if the contractors are unable to answer your call straight away.
If you can smell gas, are unable to contact one of our plumbers, and believe it to be an absolute emergency, please call the National Grids Emergency Number on 0800 111999.
If the problem is through a fault of your own or is not deemed an emergency, the cost of the call out and any work completed will be sent for your attention and must be paid on demand. Please note that call outs after 5.30pm, or on weekends, public holidays etc. are more expensive than a call out during normal working hours.
If any of the out-of-hour contractors listed are unreachable, you are welcome to get your own contractor to attend, but please be aware if the call-out is not deemed as a maintenance issue you will be responsible for any invoices charged.